Terms and Conditions and Privacy Policy


Calle Gramillo, 5 – Tías 35510 – Lanzarote/Las Palmas.

NIF B35107291.

Registered with the Commercial Registry of Las Palmas

Telephone. (+34) 928 514 400

email: info@nautilus-lanzarote.com


This website is governed exclusively by legislation in force in Spain, and both Spanish nationals and non-Spanish nationals who use the Website shall be subject to same.

Accessing our Website is free for the user and is conditional upon reading and accepting, in full, expressly and without reservation, these GENERAL CONDITIONS OF USE in force at the time of access. Please read them carefully. The User, at the time of accessing our website, its contents or services, accepts and expressly submits to the general conditions of use of same. If the user does not agree with these conditions of use, they must refrain from using this website and operating through same.

We reserve the right to change the presentation and configuration of our Website or extend or reduce services, and even remove it from the internet along with the services and contents provided, at any time, unilaterally and without prior notice.


  1. Intellectual property

All contents, texts, images and source code are the property of The Company or third parties from whom the rights of use have been acquired, and are protected by Intellectual Property and Industrial Property Rights.

The User shall only have the right to private use of same, for non-profit purposes, and requires the express authorisation of The Company or the Holder of the rights to change them, reproduce them, exploit them, distribute them or any other right held by the holder.

The publication of links to our website confers no right over same, and is exclusively authorised to allow access to our website. The reproduction, in full or in part of the images or contents of our website is prohibited. Furthermore, the mere act of publishing a link to our website does not confer any right to be considered a collaborator or partner of the Company.

The imitation, in full or in part, of our website is strictly prohibited.


  1. Conditions of access

Access to our website is free and no prior subscription or registration is required. Nevertheless, the Company reserves the right to offer services that require prior registration on the part of the User. In all cases, these services shall be duly identified on the Website with easy registration instructions.

The User must access our Website in good faith, in accordance with standard public order and these General Conditions of Use. The User accesses our website at their own exclusive responsibility and they shall respond in all cases for damages to third parties or ourselves.

The User has prohibited the use and acquisition of services and contents offered on this website, through procedures other than those stipulated in these conditions of use and, where applicable, specific conditions regulating the acquisition of certain services.

Taking into account the impossibility of control with respect to the information, contents and services hosted on other websites which may be accessed through links hosted on our website, we inform you that The Company shall not be liable for damages of any kind that may be suffered arising from the user’s use of such website which are external to our website.

The Company reserves the right to exercise the legal actions it deems appropriate against any Users who violate these general conditions of use, and the User accepts that failure to initiate such actions does not constitute a formal waiver of same, and they shall remain in force for the duration of the statute of limitations of the infractions.


  1. Privacy policy


Who is responsible for data processing?

CANARY PARK INMOBILIEN, S.L (here in after) NAUTILUS LANZAROTE. Calle Gramillo, 5 – Tías 35510 – Lanzarote/Las Palmas. NIF B35107291.

Email: a info@nautilus-lanzarote.com


What are the purposes of data processing?

The processing of data through the Reservation Channels is for the purpose of managing your reservation. Furthermore, your data may be used to send commercial information by electronic media, post or telephone in relation to our products and services.

The processing of your data through the Contact Us Channel is for the purpose of managing your request in relation to your doubt, query or suggestion.

The processing of your data for Registration for Newsletter is for the purpose of sending commercial information by electronic media.

NAUTILUS commits to gathering those data that are strictly necessary for each of the purposes set out herein. You shall be informed, where applicable, of the compulsory obligation to provide certain data.

The Holder guarantees the confidentiality and security of data provided by Users.

The provision of data through the aforementioned channels is provided on a voluntary and informed basis.

The User shall be responsible for the veracity of the data provided, and the right is reserved to exclude the registered services from all Users who provide false data, without prejudice to any other legal actions that may be taken.

Furthermore, access to the website may imply the use of cookies. Cookies are small files of information that are stored on the User’s browser so that the server can register information about the User, their preferences, the websites they visit, etc. If you do not wish to have cookies installed on your computer, you should configure your browser to such effect as indicated in the Cookies Policy channel.


What is the legitimate basis for the processing of your data?

The legal basis for the processing of your data is the voluntary consent requested from you.


Who will receive the data?  

The personal data shall be communicated to collaborators and/or suppliers of NAUTILUS who manage the website and the sending of commercial information. They are required to have in place security levels for personal data protection in accordance with EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 regarding the protection of natural persons in relation to personal data processing.

Your data will also be communicated to the Stare Security Forces in accordance with the provisions of Organic Law 1/1992, of 21 February, on the protection of citizen security and Order INT/1922/2003, of 3 July on log books and entry lists of guests to hospitality establishments and similar and other applicable legislation in force.


Exercise of rights on the part of the User:

i) Right to access to personal data of the data subject: The User may obtain confirmation as to whether NAUTILUS process personal data concerning them.

ii) Right to rectification: that is, the User has the right to request the rectification of incorrect personal data.

iii) Right to erasure: the User may request that their personal data cease to be processed without undue delay, among other grounds, where such processing is no longer necessary, consent has been withdrawn, etc.

iv) Right to limit the processing of personal data: the User may request that their personal data are not applied to processing operations that would not correspond in each case.

v) Right to opposition: if the User opposes processing, NAUTILUS shall cease to process their data except for compulsory lawful purposes or for the exercise of defence against potential complaints.

vi) Right to portability of data: the Users may request from NAUTILUS the structured download of their data or the transfer of same directly to a third party entity if technically possible.


The User may exercise their rights by submitting a request to NAUTILUS at the email address info@nautilus-lanzarote.com accompanied in all cases by a copy of the national identification document, passport or other valid identification document.

If you have any question in relation to this Privacy Policy, please contact us by email at info@nautilus-lanzarote.com

Similarly, if the User has any query in relation to the exercise of their rights, you can contact the Spanish Data Protection Agency to resolve any doubt regarding same at the following address http://www.aepd.es. Data subjects may aslo lodge a complaint with the Spanish Data Protection Agency, especially where they have not been satisfied in the exercise of their rights, at Calle Jorge Juan 6, 28001 Madrid, telephone: 912 66 35 17.


Security Measures

NAUTILUS shall process all data under the strictest confidentiality, applying the corresponding security, technical and organisational measures in accordance with the applicable legislation.

NAUTILUS maintains the security levels of the protection of personal data in accordance with EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and has established all the technical measures within its scope to prevent the loss, misuse, alteration, unauthorised access to or theft of the data the User provides through the website, without prejudice to the fact, of which the user is informed, that the internet security measures are not invulnerable.

NAUTILUS commits to complying with the right to secrecy and confidentiality with respect to the personal data processed in accordance with the applicable legislation.


Automated decisions and preparation of profiles

Users are informed that no automated decisions shall be taken and that no profiles shall be prepared.


For how long is the data retained?

The personal data provided through the Reservations Channel shall be conserved for the duration of the Statute of Limitations. The data provided through the Contact Us Channel will be processed for the period necessary to manage the consultation on the part of the User or the legal obligations that may arise from same.

The personal identification data offered by the data subject through the Registration for Newsletter Channel to manage the sending of commercial information, including by electronic means, shall be retained until the data subject requests the erasure of dame through the procedure provided in the section “Exercise of rights on the part of the User”


How have we obtained the data?

The data processed by NAUTILUS are those that the User has voluntarily provided to NAUTILUS through the completion of the forms provided to such effect on the website or at the time of registration at the establishment. Information obtained from browsing data obtained through cookies will also be processed.


What category of data are processed?

The categories of data are identification data, such as name surname, postal address, contact telephone number, email and the data arising from the browsing obtained using cookies.

Similarly, the transactional data shall be processed for the purpose of making the booking through the Reservations Channel.

Likewise, and in accordance with the provisions of Order INT/1922/2003 of 3 July on log books and entry lists of guests to hospitality establishments and similar and other applicable legislation in force, identification data, such as National Identification Document/Passport number, date of issue of document, name and surname, sex, date of birth, nationality and date of entry to the establishment shall be processed.

No specially protected data shall be processed.


Right to present a complain before the Supervisory Authorities.

The data subjects are informed of the possibility of reporting any incident regarding the processing of their data to the Spanish Data Protection Agency. The Spanish Data Protection Agency is responsible for ensuring compliance with legislation and overseeing the application thereof. You can contact the Spanish Data Protection Agency through the following website http://www.aepd.es or by telephone at 912 66 35 17.


  1. Updating of data

It is important, for us to be able to maintain your data up-to-date, that you inform us at all times where there has been a modification in same. Otherwise, we cannot be responsible for the accuracy of same.

The Company shall not be responsible for the privacy policy with respect to the personal data that may be provided to third parties via the links available on the website.

The Company may amend these privacy policies to adapt them to the amendments made to our website, and the legislative or jurisprudence changes regarding personal data that arise, therefore they should be read every time you provided data via our website.


  1. Cookies

Access to the website may imply the use of cookies. Cookies are small files of information that are stored on the User’s browser so that the server remembers certain information that subsequently only the server that implemented it can read, such as, for example, the language, the last search for availability, reference website, etc. Cookies generally have a limited duration of time.

No cookie used on this website allows for the User to be contacted using their telephone number, their email address or any other contact detail. No cookie used on this website can extracts information from the User’s hard drive or steal personal information. Those Users that do not wish to receive cookies or wish to be informed of their use can configure their browser to such effect; however, you should be aware that if you do so you may not be able to use the full functionality of the website.


  1. Google Analytics

Google Analytics uses “cookies” to help analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be directly transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of tracking your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse consent for your data or information to be processed, rejecting the use of cookies by selecting the appropriate configuration of your browser. By using this website you consent to the processing of information in relation to you on the part of Google and for the purposes indicated above.

More information on Google Analytics



  1. Responsibilities

By making the Website available to the User, we want to offer a series of quality contents and services, using the utmost diligence in the provision of same, along with the technological media used. Nevertheless, we shall assume no liability for the presence of viruses or other elements that may damage the User’s system.

The User is prohibited from engaging in any action on our website that results in excessive pressure on the functioning of our IT systems or the introduction of a virus, the installation of robots or software that alters the normal functioning of the website, or which, ultimately, may cause damage to our IT systems.

The User assumes all responsibility arising from the use of the website and is solely responsible for all direct or indirect effects on the website, including, but not limited to, all adverse economic, technical and/or legal consequences for our website, obliging the User to hold The Company harmless from any complaints arising directly or indirectly from such acts.

The Company shall be exempt from all liability for any claims with respect to the intellectual property rights of the articles and images published on its website and shall not guarantee the accuracy, truthfulness or validity of the contents of the website whether they are its own, third parties’ or linked to other websites, and remains exempt from all liability arising from the use of same.

The Company shall be exempt from all liability arising from any claim, including the payment of legal representation fees for demands or claims from third parties for non-compliance on the part of the user with our conditions of use, access and privacy policy or any other claim for breach of the legislation in force.

The User states that they have understood all the information relating to the conditions of use of our website and recognises that they are sufficient for the exclusion of error in same and, therefore, they accept them expressly and in full.

The User is full aware that merely browsing the website, and using its services, constitutes acceptance of these conditions of use.

All matters relating to our website are governed exclusively by Spanish law. In the event of any dispute or different between the parties in relation to the interpretation of this content of this website, all parties agree to expressly waive any other right and submit to the jurisdiction of the Courts and Tribunals of the province of the city where the headquarters of The Company is located (Lanzarote, Las Palmas, Spain).


Original valid text in Spanish


Copyright NAUTILUS all rights reserved. 2014