Reseñas

The presence of art pieces is outstanding offering an experience no other hotel will match in the whole island. Plus... read moreThe presence of art pieces is outstanding offering an experience no other hotel will match in the whole island. Plus the appartments are in perfect conditions: cosy and functional.
Add the feast of the buffet breakfast. You won't miss a single thing.
Also, the whole venue is adapted.
Last, not but least, STAFF IS HELPFUL AND EXTREMELY NICE. read less

This is the most fabulous hotel! Upon arrival we were warmly greeted and told we had received an upgrade... read moreThis is the most fabulous hotel! Upon arrival we were warmly greeted and told we had received an upgrade due to our twins 15th birthday. A lovely surprise and the apartment was so spacious and roomy and right by the pool. Two bathrooms and two bedrooms and even an outside area for a clothesline. There was a lovely calmness around the area, it was so relaxing. Upon walking around the hotel we discovered so many quirky sculptures and artwork which was wonderful to view. It really is such a special find and everyday we discovered more and more special little treasures. We only ate breakfast in hotel once and it was very very good and not too expensive. The staff are all so lovely and we were always greeted kindly by everyone. Hotel is kept so clean and it is a credit to all the staff. On christmas eve a lady went round with a trolley giving every room a bottle of wine and some chocolates-such a lovely touch. We stayed here a week and it was simply perfect. Would I stay here again? Yes, most definitely. I look forward to returning again. Thank you Nautilus for a fantastic hotel in your beautiful hotel. read less

I enjoyed a six night winter sun break here with my daughter who has impaired mobility and uses a wheelchair.... read moreI enjoyed a six night winter sun break here with my daughter who has impaired mobility and uses a wheelchair. The superior one bedroom adapted apartment we had was spacious and well equipped (very good wet room), with comfy beds and had a private patio with tables, chairs and sun loungers. The complex is attractively laid out with works of art everywhere and well maintained gardens, staff are friendly, polite and helpful. Highly recommend a stay here for those looking for a calm, relaxing environment. The complex and the surrounding areas are very accessible for those with impaired mobility. However it should be noted that there are some slightly steeper slopes at the Nautilus and also leading down to the sea front which could prove difficult for some people to navigate without help. The Nautilus can arrange the hire of equipment, we found that hiring a mobility scooter enabled us to explore more. It is perfectly possible to go for miles along the flat sea front promenade in either direction. Refurbishment works in the Matagorda area did cause us access problems on a few occasions but this was obviously not the norm and due to essential works. read less

Lovely peaceful setting. Near resturants and bars. Staff very helpfull. Very good accessability. Heat the pool a bit more and... read moreLovely peaceful setting. Near resturants and bars. Staff very helpfull. Very good accessability. Heat the pool a bit more and it would be perfect. Short cheap taxi ride to old Puerto Del Carmen. Would visit again read less

Booked the Nautilus based on other reviews and not disappointed. Lovely location apartment had everything you need for relaxing stay.... read moreBooked the Nautilus based on other reviews and not disappointed. Lovely location apartment had everything you need for relaxing stay. We had a one bedroom apartment which is twin beds, is fine when trying to sleep in the heat. We were in 36 which had no sun on terrace all day so if you are sun worshipper would check if you want sun outside when you book. Very windy while we were there so didn’t use the pool or sunbathe. However great location for walking up to airport (fab for plane spotting) Playa Honda and Arricefe as well as Puerto del Carmen. Caught the bus to Playa Blanca (tho market has same stalls as Puerto del Carmen) short walk to ‘centre’ with two spar type shops, bars and restaurants. Onsite shop is good for everything you need such as milk, daily newspaper etc. Would definitely recommend the Nautilus, did seem more suitable for adults only due to quiet nature of the place although there were children staying. read less

Sat here in the apartment minding my own business this morning and a young lady appears at the door with... read moreSat here in the apartment minding my own business this morning and a young lady appears at the door with a lovely tray of goats cheese and sweet chilli dip accompanied by a bottle of white wine and tells me it with complements to us from the nautilus, this is our 4th day in and what a wonderful surprise.
I can’t say enough about this complex for disabilities and helpfulness getting to and from the airport with transport and they also arrange the hire of electric wheelchair for my wife. People wonder why we come back here every year. It’s simply because it’s brilliant and the staff make it even better as they are very friendly and helpful and nothing is too much trouble. So I would like to say Thankyou to nautilus for everything. read less

We visited with an extended family of 12 people in three rooms. The put us close together and couldn’t... read moreWe visited with an extended family of 12 people in three rooms. The put us close together and couldn’t have been more accommodating and welcoming.
The rooms are spacious, spotless and very comfortable.
This is a resort that has disabled access and what a great setup for the many families we met.
I would highly recommend this resort. It is a quick 3 mins walk to El Centro for loads of restaurants and the same distance to the beach.
We had a great time. read less

It was a holiday of firsts for us this year. First time using Jet2 Holidays and our first time in... read moreIt was a holiday of firsts for us this year. First time using Jet2 Holidays and our first time in Lanzarote. We were not disappointed by either. We stayed at the Nautilus Lanzarote. Having only had all inclusive holidays with the children when they were younger we were a bit apprehensive about going self-catering. We need not have worried. The apartments at the Nautilus had everything we needed. We stayed in apartment no. 1 It was fantastic. Our own private patio with sunbeds, parasol and table and chairs. We had the most relaxing time. The pool area was clean and definitely not overcrowded. No early morning rush to put the towels out It was our daughter's birthday while we were there. We asked about ordering a birthday cake, but as it needed to be dairy free they went out of their way to make one especially for her. All the staff at the Nautilus were friendly and helpful. We will definitely return and will ask for apartment 1 as we loved it. read less

Just back from 5th stay at the Nautilus and thoroughly enjoyed stay there. Found the complex very clean, relaxing, peaceful... read moreJust back from 5th stay at the Nautilus and thoroughly enjoyed stay there. Found the complex very clean, relaxing, peaceful and central to the lovely sea and the restaurants at the nearby shopping centre. I hired a bike for 5 days which was great. A big thanks to Susi & Richard who were so helpful, nice, knowledgeable & professional and also thanks to management & cleaning staff who maintain this complex to such a high standard. We are looking forward to coming back to the Nautilus in 2020! read less

As a family we have been coming to Matagorda for many years at either Easter or October school breaks as... read moreAs a family we have been coming to Matagorda for many years at either Easter or October school breaks as we love the resort and the surrounding area but this is our first visit to Nautilus and it certainly NOT be our last.
We have found a wee corner of paradise. From the moment we entered reception and was greeted by John who swiftly but very efficiently checked us in and we dropped our cases off in our superior 2 bed apartment i Truly felt relaxed and ready to begin my holiday.
No having to get up at the crack of dawn to get a sunbed and parasol by the pool( each apartment has a terrace with very comfortable sun beds and mattresses ) but if you can drag yourself away from your own little part of paradise to go to the pool there are always plenty of beds and parasols what ever time of day you choose. The pool is beautiful and clean and a good size and so peaceful just the sound of the occasional child(REN) having fun, no loud music blaring or entertainers trying to get you join in with activities.
The grounds are stunning and so well maintained there is even a 9 hole crazy golf, table tennis table and pool table placed in amongst the many pieces of artwork and sculptures.
Accommodation is very high standard and all aspects very comfortable and so quiet.
All staff we have encountered are so friendly and helpful and can not wait to book again for next year. read less