I have been staying in the nautilus for the past five years. Myself and my husband go for long duration... read moreI have been staying in the nautilus for the past five years. Myself and my husband go for long duration stays. The whole team are fantastic so welcoming and make sure you are well looked after. It’s home away from home for us. Each time they go above and beyond I would rate well
above 5 stars. The bungalows are spotless and cleaning staff are fantastic. The bungalow offers everything from self catering, closest spar shop is less than a five minute walk. Playa Honda is then a five minute drive to the large supermarkets. The beach is a 5 minute walk so on your doorstep, you then have the option to walk into playa Honda or Puerto del Carmen. The bus stop is within 10 mins walking and services all locations. The reception team are always on hand if you need a taxi. You are located roughly 8 minutes in a taxi. Bungalows have tv, internet and sun loungers on the terrace for relaxing evenings or for some quiet time. The facility also has a large pool which is very well maintained, and crazy golf. You will find the reception are is very tranquil with fabulous displays of art. Nothing is too much trouble for the staff in making your stay truly amazing. I can’t put into words how happy we are we found this establishment and feel like we’re part of the family.
Thank you to all in the Nautilus for all you have done for us, and can’t wait to come back already.
Ann & Dominic Somers read less
Beautiful, peaceful place! Spotlessly clean with beautiful pool and grounds. All staff go beyond the call of duty to make... read moreBeautiful, peaceful place! Spotlessly clean with beautiful pool and grounds. All staff go beyond the call of duty to make your holiday special. Will be back!😘 read less
Stayed for 1 week cycling holiday. Absolutely perfect. Quiet location 2 mins from beach. Very nice friendly helpful staff.... read moreStayed for 1 week cycling holiday. Absolutely perfect. Quiet location 2 mins from beach. Very nice friendly helpful staff. Spotless clean. Lovely pool. Private sunny patio with sun all day. Could not fault anything except for pillows which were too flat, and I didn't mention as everything else was exceptional. We will be back. read less
I booked this place on the basis of a heated swimming pool. As far as I am aware, we... read moreI booked this place on the basis of a heated swimming pool. As far as I am aware, we were promised a minimum temperature of 24°C. Mutch of the time, the pool temperature was not much more than 20°C. This was way too cold for me.
The staff were all very nice and disabled access around the place was excellent.
On the downside, it was a disabled room but the tiny single beds had no bed lever fitted. I was in constant fear of falling out out of bed and I could not turn myself over in the night, so I had very very poor night's sleep there. The addition of a simple bed lever fitted to the bed would have resolved this. read less
The Nautilus is a great place to stay, with well appointed accommodation lovely swimming pool and even a place to... read moreThe Nautilus is a great place to stay, with well appointed accommodation lovely swimming pool and even a place to wash clothes (although a cost of €5).
The Nautilus is within a few minutes walk of the Beech with a lovely walkway through palm tress.
Hawever I Do have a gripe.
We stayed in a Premium 2 bed accommodation with pool view and paid premium price.. To arrive and find they wanted €100 deposit and €7 a night for air conditioning was very disappointing.
You do however get overhead fans on the lights which was sufficient. read less
The presence of art pieces is outstanding offering an experience no other hotel will match in the whole island. Plus... read moreThe presence of art pieces is outstanding offering an experience no other hotel will match in the whole island. Plus the appartments are in perfect conditions: cosy and functional.
Add the feast of the buffet breakfast. You won't miss a single thing.
Also, the whole venue is adapted.
Last, not but least, STAFF IS HELPFUL AND EXTREMELY NICE. read less
This is the most fabulous hotel! Upon arrival we were warmly greeted and told we had received an upgrade... read moreThis is the most fabulous hotel! Upon arrival we were warmly greeted and told we had received an upgrade due to our twins 15th birthday. A lovely surprise and the apartment was so spacious and roomy and right by the pool. Two bathrooms and two bedrooms and even an outside area for a clothesline. There was a lovely calmness around the area, it was so relaxing. Upon walking around the hotel we discovered so many quirky sculptures and artwork which was wonderful to view. It really is such a special find and everyday we discovered more and more special little treasures. We only ate breakfast in hotel once and it was very very good and not too expensive. The staff are all so lovely and we were always greeted kindly by everyone. Hotel is kept so clean and it is a credit to all the staff. On christmas eve a lady went round with a trolley giving every room a bottle of wine and some chocolates-such a lovely touch. We stayed here a week and it was simply perfect. Would I stay here again? Yes, most definitely. I look forward to returning again. Thank you Nautilus for a fantastic hotel in your beautiful hotel. read less
I enjoyed a six night winter sun break here with my daughter who has impaired mobility and uses a wheelchair.... read moreI enjoyed a six night winter sun break here with my daughter who has impaired mobility and uses a wheelchair. The superior one bedroom adapted apartment we had was spacious and well equipped (very good wet room), with comfy beds and had a private patio with tables, chairs and sun loungers. The complex is attractively laid out with works of art everywhere and well maintained gardens, staff are friendly, polite and helpful. Highly recommend a stay here for those looking for a calm, relaxing environment. The complex and the surrounding areas are very accessible for those with impaired mobility. However it should be noted that there are some slightly steeper slopes at the Nautilus and also leading down to the sea front which could prove difficult for some people to navigate without help. The Nautilus can arrange the hire of equipment, we found that hiring a mobility scooter enabled us to explore more. It is perfectly possible to go for miles along the flat sea front promenade in either direction. Refurbishment works in the Matagorda area did cause us access problems on a few occasions but this was obviously not the norm and due to essential works. read less
Lovely peaceful setting. Near resturants and bars. Staff very helpfull. Very good accessability. Heat the pool a bit more and... read moreLovely peaceful setting. Near resturants and bars. Staff very helpfull. Very good accessability. Heat the pool a bit more and it would be perfect. Short cheap taxi ride to old Puerto Del Carmen. Would visit again read less
Booked the Nautilus based on other reviews and not disappointed. Lovely location apartment had everything you need for relaxing stay.... read moreBooked the Nautilus based on other reviews and not disappointed. Lovely location apartment had everything you need for relaxing stay. We had a one bedroom apartment which is twin beds, is fine when trying to sleep in the heat. We were in 36 which had no sun on terrace all day so if you are sun worshipper would check if you want sun outside when you book. Very windy while we were there so didn’t use the pool or sunbathe. However great location for walking up to airport (fab for plane spotting) Playa Honda and Arricefe as well as Puerto del Carmen. Caught the bus to Playa Blanca (tho market has same stalls as Puerto del Carmen) short walk to ‘centre’ with two spar type shops, bars and restaurants. Onsite shop is good for everything you need such as milk, daily newspaper etc. Would definitely recommend the Nautilus, did seem more suitable for adults only due to quiet nature of the place although there were children staying. read less
Sat here in the apartment minding my own business this morning and a young lady appears at the door with... read moreSat here in the apartment minding my own business this morning and a young lady appears at the door with a lovely tray of goats cheese and sweet chilli dip accompanied by a bottle of white wine and tells me it with complements to us from the nautilus, this is our 4th day in and what a wonderful surprise.
I can’t say enough about this complex for disabilities and helpfulness getting to and from the airport with transport and they also arrange the hire of electric wheelchair for my wife. People wonder why we come back here every year. It’s simply because it’s brilliant and the staff make it even better as they are very friendly and helpful and nothing is too much trouble. So I would like to say Thankyou to nautilus for everything. read less
We visited with an extended family of 12 people in three rooms. The put us close together and couldn’t... read moreWe visited with an extended family of 12 people in three rooms. The put us close together and couldn’t have been more accommodating and welcoming.
The rooms are spacious, spotless and very comfortable.
This is a resort that has disabled access and what a great setup for the many families we met.
I would highly recommend this resort. It is a quick 3 mins walk to El Centro for loads of restaurants and the same distance to the beach.
We had a great time. read less
It was a holiday of firsts for us this year. First time using Jet2 Holidays and our first time in... read moreIt was a holiday of firsts for us this year. First time using Jet2 Holidays and our first time in Lanzarote. We were not disappointed by either. We stayed at the Nautilus Lanzarote. Having only had all inclusive holidays with the children when they were younger we were a bit apprehensive about going self-catering. We need not have worried. The apartments at the Nautilus had everything we needed. We stayed in apartment no. 1 It was fantastic. Our own private patio with sunbeds, parasol and table and chairs. We had the most relaxing time. The pool area was clean and definitely not overcrowded. No early morning rush to put the towels out It was our daughter's birthday while we were there. We asked about ordering a birthday cake, but as it needed to be dairy free they went out of their way to make one especially for her. All the staff at the Nautilus were friendly and helpful. We will definitely return and will ask for apartment 1 as we loved it. read less
Just back from 5th stay at the Nautilus and thoroughly enjoyed stay there. Found the complex very clean, relaxing, peaceful... read moreJust back from 5th stay at the Nautilus and thoroughly enjoyed stay there. Found the complex very clean, relaxing, peaceful and central to the lovely sea and the restaurants at the nearby shopping centre. I hired a bike for 5 days which was great. A big thanks to Susi & Richard who were so helpful, nice, knowledgeable & professional and also thanks to management & cleaning staff who maintain this complex to such a high standard. We are looking forward to coming back to the Nautilus in 2020! read less
As a family we have been coming to Matagorda for many years at either Easter or October school breaks as... read moreAs a family we have been coming to Matagorda for many years at either Easter or October school breaks as we love the resort and the surrounding area but this is our first visit to Nautilus and it certainly NOT be our last.
We have found a wee corner of paradise. From the moment we entered reception and was greeted by John who swiftly but very efficiently checked us in and we dropped our cases off in our superior 2 bed apartment i Truly felt relaxed and ready to begin my holiday.
No having to get up at the crack of dawn to get a sunbed and parasol by the pool( each apartment has a terrace with very comfortable sun beds and mattresses ) but if you can drag yourself away from your own little part of paradise to go to the pool there are always plenty of beds and parasols what ever time of day you choose. The pool is beautiful and clean and a good size and so peaceful just the sound of the occasional child(REN) having fun, no loud music blaring or entertainers trying to get you join in with activities.
The grounds are stunning and so well maintained there is even a 9 hole crazy golf, table tennis table and pool table placed in amongst the many pieces of artwork and sculptures.
Accommodation is very high standard and all aspects very comfortable and so quiet.
All staff we have encountered are so friendly and helpful and can not wait to book again for next year. read less
I have been staying in the nautilus for the past five years. Myself and my husband go for long duration... read moreI have been staying in the nautilus for the past five years. Myself and my husband go for long duration stays. The whole team are fantastic so welcoming and make sure you are well looked after. It’s home away from home for us. Each time they go above and beyond I would rate well
above 5 stars. The bungalows are spotless and cleaning staff are fantastic. The bungalow offers everything from self catering, closest spar shop is less than a five minute walk. Playa Honda is then a five minute drive to the large supermarkets. The beach is a 5 minute walk so on your doorstep, you then have the option to walk into playa Honda or Puerto del Carmen. The bus stop is within 10 mins walking and services all locations. The reception team are always on hand if you need a taxi. You are located roughly 8 minutes in a taxi. Bungalows have tv, internet and sun loungers on the terrace for relaxing evenings or for some quiet time. The facility also has a large pool which is very well maintained, and crazy golf. You will find the reception are is very tranquil with fabulous displays of art. Nothing is too much trouble for the staff in making your stay truly amazing. I can’t put into words how happy we are we found this establishment and feel like we’re part of the family.
Thank you to all in the Nautilus for all you have done for us, and can’t wait to come back already.
Ann & Dominic Somers read less
Beautiful, peaceful place! Spotlessly clean with beautiful pool and grounds. All staff go beyond the call of duty to make... read moreBeautiful, peaceful place! Spotlessly clean with beautiful pool and grounds. All staff go beyond the call of duty to make your holiday special. Will be back!😘 read less
Stayed for 1 week cycling holiday. Absolutely perfect. Quiet location 2 mins from beach. Very nice friendly helpful staff.... read moreStayed for 1 week cycling holiday. Absolutely perfect. Quiet location 2 mins from beach. Very nice friendly helpful staff. Spotless clean. Lovely pool. Private sunny patio with sun all day. Could not fault anything except for pillows which were too flat, and I didn't mention as everything else was exceptional. We will be back. read less
I booked this place on the basis of a heated swimming pool. As far as I am aware, we... read moreI booked this place on the basis of a heated swimming pool. As far as I am aware, we were promised a minimum temperature of 24°C. Mutch of the time, the pool temperature was not much more than 20°C. This was way too cold for me.
The staff were all very nice and disabled access around the place was excellent.
On the downside, it was a disabled room but the tiny single beds had no bed lever fitted. I was in constant fear of falling out out of bed and I could not turn myself over in the night, so I had very very poor night's sleep there. The addition of a simple bed lever fitted to the bed would have resolved this. read less
The Nautilus is a great place to stay, with well appointed accommodation lovely swimming pool and even a place to... read moreThe Nautilus is a great place to stay, with well appointed accommodation lovely swimming pool and even a place to wash clothes (although a cost of €5).
The Nautilus is within a few minutes walk of the Beech with a lovely walkway through palm tress.
Hawever I Do have a gripe.
We stayed in a Premium 2 bed accommodation with pool view and paid premium price.. To arrive and find they wanted €100 deposit and €7 a night for air conditioning was very disappointing.
You do however get overhead fans on the lights which was sufficient. read less
The presence of art pieces is outstanding offering an experience no other hotel will match in the whole island. Plus... read moreThe presence of art pieces is outstanding offering an experience no other hotel will match in the whole island. Plus the appartments are in perfect conditions: cosy and functional.
Add the feast of the buffet breakfast. You won't miss a single thing.
Also, the whole venue is adapted.
Last, not but least, STAFF IS HELPFUL AND EXTREMELY NICE. read less
This is the most fabulous hotel! Upon arrival we were warmly greeted and told we had received an upgrade... read moreThis is the most fabulous hotel! Upon arrival we were warmly greeted and told we had received an upgrade due to our twins 15th birthday. A lovely surprise and the apartment was so spacious and roomy and right by the pool. Two bathrooms and two bedrooms and even an outside area for a clothesline. There was a lovely calmness around the area, it was so relaxing. Upon walking around the hotel we discovered so many quirky sculptures and artwork which was wonderful to view. It really is such a special find and everyday we discovered more and more special little treasures. We only ate breakfast in hotel once and it was very very good and not too expensive. The staff are all so lovely and we were always greeted kindly by everyone. Hotel is kept so clean and it is a credit to all the staff. On christmas eve a lady went round with a trolley giving every room a bottle of wine and some chocolates-such a lovely touch. We stayed here a week and it was simply perfect. Would I stay here again? Yes, most definitely. I look forward to returning again. Thank you Nautilus for a fantastic hotel in your beautiful hotel. read less
I enjoyed a six night winter sun break here with my daughter who has impaired mobility and uses a wheelchair.... read moreI enjoyed a six night winter sun break here with my daughter who has impaired mobility and uses a wheelchair. The superior one bedroom adapted apartment we had was spacious and well equipped (very good wet room), with comfy beds and had a private patio with tables, chairs and sun loungers. The complex is attractively laid out with works of art everywhere and well maintained gardens, staff are friendly, polite and helpful. Highly recommend a stay here for those looking for a calm, relaxing environment. The complex and the surrounding areas are very accessible for those with impaired mobility. However it should be noted that there are some slightly steeper slopes at the Nautilus and also leading down to the sea front which could prove difficult for some people to navigate without help. The Nautilus can arrange the hire of equipment, we found that hiring a mobility scooter enabled us to explore more. It is perfectly possible to go for miles along the flat sea front promenade in either direction. Refurbishment works in the Matagorda area did cause us access problems on a few occasions but this was obviously not the norm and due to essential works. read less
Lovely peaceful setting. Near resturants and bars. Staff very helpfull. Very good accessability. Heat the pool a bit more and... read moreLovely peaceful setting. Near resturants and bars. Staff very helpfull. Very good accessability. Heat the pool a bit more and it would be perfect. Short cheap taxi ride to old Puerto Del Carmen. Would visit again read less
Booked the Nautilus based on other reviews and not disappointed. Lovely location apartment had everything you need for relaxing stay.... read moreBooked the Nautilus based on other reviews and not disappointed. Lovely location apartment had everything you need for relaxing stay. We had a one bedroom apartment which is twin beds, is fine when trying to sleep in the heat. We were in 36 which had no sun on terrace all day so if you are sun worshipper would check if you want sun outside when you book. Very windy while we were there so didn’t use the pool or sunbathe. However great location for walking up to airport (fab for plane spotting) Playa Honda and Arricefe as well as Puerto del Carmen. Caught the bus to Playa Blanca (tho market has same stalls as Puerto del Carmen) short walk to ‘centre’ with two spar type shops, bars and restaurants. Onsite shop is good for everything you need such as milk, daily newspaper etc. Would definitely recommend the Nautilus, did seem more suitable for adults only due to quiet nature of the place although there were children staying. read less
Sat here in the apartment minding my own business this morning and a young lady appears at the door with... read moreSat here in the apartment minding my own business this morning and a young lady appears at the door with a lovely tray of goats cheese and sweet chilli dip accompanied by a bottle of white wine and tells me it with complements to us from the nautilus, this is our 4th day in and what a wonderful surprise.
I can’t say enough about this complex for disabilities and helpfulness getting to and from the airport with transport and they also arrange the hire of electric wheelchair for my wife. People wonder why we come back here every year. It’s simply because it’s brilliant and the staff make it even better as they are very friendly and helpful and nothing is too much trouble. So I would like to say Thankyou to nautilus for everything. read less
We visited with an extended family of 12 people in three rooms. The put us close together and couldn’t... read moreWe visited with an extended family of 12 people in three rooms. The put us close together and couldn’t have been more accommodating and welcoming.
The rooms are spacious, spotless and very comfortable.
This is a resort that has disabled access and what a great setup for the many families we met.
I would highly recommend this resort. It is a quick 3 mins walk to El Centro for loads of restaurants and the same distance to the beach.
We had a great time. read less
It was a holiday of firsts for us this year. First time using Jet2 Holidays and our first time in... read moreIt was a holiday of firsts for us this year. First time using Jet2 Holidays and our first time in Lanzarote. We were not disappointed by either. We stayed at the Nautilus Lanzarote. Having only had all inclusive holidays with the children when they were younger we were a bit apprehensive about going self-catering. We need not have worried. The apartments at the Nautilus had everything we needed. We stayed in apartment no. 1 It was fantastic. Our own private patio with sunbeds, parasol and table and chairs. We had the most relaxing time. The pool area was clean and definitely not overcrowded. No early morning rush to put the towels out It was our daughter's birthday while we were there. We asked about ordering a birthday cake, but as it needed to be dairy free they went out of their way to make one especially for her. All the staff at the Nautilus were friendly and helpful. We will definitely return and will ask for apartment 1 as we loved it. read less
Just back from 5th stay at the Nautilus and thoroughly enjoyed stay there. Found the complex very clean, relaxing, peaceful... read moreJust back from 5th stay at the Nautilus and thoroughly enjoyed stay there. Found the complex very clean, relaxing, peaceful and central to the lovely sea and the restaurants at the nearby shopping centre. I hired a bike for 5 days which was great. A big thanks to Susi & Richard who were so helpful, nice, knowledgeable & professional and also thanks to management & cleaning staff who maintain this complex to such a high standard. We are looking forward to coming back to the Nautilus in 2020! read less
As a family we have been coming to Matagorda for many years at either Easter or October school breaks as... read moreAs a family we have been coming to Matagorda for many years at either Easter or October school breaks as we love the resort and the surrounding area but this is our first visit to Nautilus and it certainly NOT be our last.
We have found a wee corner of paradise. From the moment we entered reception and was greeted by John who swiftly but very efficiently checked us in and we dropped our cases off in our superior 2 bed apartment i Truly felt relaxed and ready to begin my holiday.
No having to get up at the crack of dawn to get a sunbed and parasol by the pool( each apartment has a terrace with very comfortable sun beds and mattresses ) but if you can drag yourself away from your own little part of paradise to go to the pool there are always plenty of beds and parasols what ever time of day you choose. The pool is beautiful and clean and a good size and so peaceful just the sound of the occasional child(REN) having fun, no loud music blaring or entertainers trying to get you join in with activities.
The grounds are stunning and so well maintained there is even a 9 hole crazy golf, table tennis table and pool table placed in amongst the many pieces of artwork and sculptures.
Accommodation is very high standard and all aspects very comfortable and so quiet.
All staff we have encountered are so friendly and helpful and can not wait to book again for next year. read less